If your PIFRA salary slip has not been received, first check the email account you registered with the salary-slip service, including its Spam and Junk folders. The current FABS website describes E-Slip as a service through which government employees receive salary slips by email. If the slip is still missing, verify that you are checking the correct registered email and contact the official FABS salary-slip help desk if necessary.
FABS currently publishes the following salary-slip support details:
Phone: 051-9107248
General salary-slip email: fabs@cga.gov.pk
Salary Slip Help Desk email: unsubscribe@pifra.gov.pk
FABS does not currently publish a public guarantee that every E-Slip will arrive on one particular day of the month, so a missing email should not automatically be treated as a registration failure.
Quick Checks
Before contacting support, check these points:
- Open the email account used for salary-slip registration.
- Check Inbox, Spam and Junk folders.
- Search your mailbox for terms such as
salary slip,PIFRAorFABS. - Make sure you are checking the correct email address.
- Confirm that your employee/payroll details have not recently changed.
- If you are unsure whether registration was completed correctly, use the official salary-slip application rather than a third-party form.
- If the issue continues, contact the FABS salary-slip help desk.
Do not post your CNIC, employee number, salary document or email password in website comments.
Check Whether Your Email Address Is Correct
The first thing to verify is the email account used when you registered for electronic salary slips.
FABS describes its E-Slip service as a way for government employees to receive salary slips via email. That means the registered email address is central to receiving the document.
If you have more than one email account, check each account you might have used during registration.
For example, you may have:
- a personal Gmail account
- an older email account
- another email address that you no longer check regularly
Do not assume the E-Slip will automatically move to a new email address simply because you started using a different account.
If you believe the email recorded in the system is wrong, use the official salary-slip support channels before attempting repeated registrations.
Check Spam or Junk Folder
A salary-slip email may sometimes be filtered by your email provider instead of appearing in the main Inbox.
Check:
Spam
Junk
Promotions
All Mail
You can also search the entire mailbox rather than scrolling manually.
Try searches such as:
salary slip
PIFRA
FABS
If you find a genuine salary-slip message in Spam or Junk, mark it as Not Spam where your email provider offers that option.
This is a general email troubleshooting step. FABS does not currently publish a detailed public guide saying that every missing E-Slip is caused by spam filtering.
Registration Details May Be Incorrect
A salary-slip registration depends on the employee information held in the government payroll system.
If information entered during registration did not match the relevant payroll record, the registration may not have completed as expected.
Possible areas to verify include the employee information requested by the live government salary-slip application.
Do not rely on an old screenshot to determine which fields are currently required. The official salary-slip service is a live government application, and its form should be treated as the current source.
If you are uncertain about registration, start from the official FABS Online Salary Slip service. FABS continues to list Online Salary Slip among its current services.
You can also read our PIFRA Salary Slip Registration 2026 guide for the current process.
Salary Slip Has Not Been Generated or Delivered Yet
A missing email does not prove that your registration is wrong.
The official FABS public website confirms that E-Slip provides salary slips by email, but it does not currently publish a guarantee that every employee’s slip will be emailed on one fixed date each month.
Avoid relying on claims such as:
Every salary slip arrives before salary payment.
or:
Every E-Slip must arrive by the 5th or 10th of the month.
Unless FABS issues a specific current notice, those dates should not be presented as official rules.
Payroll processing and E-Slip delivery are related, but they are not necessarily the same event.
If your expected slip has still not arrived after the relevant payroll has been processed, move on to the registration and support checks below.
Changed Department, Posting or Employee Details
Government employees can have changes in their service record over time, including:
- department
- posting
- employee information
- payroll/accounting office
- other service-record details
If your E-Slips stopped arriving after a meaningful change in your employment record, it is reasonable to verify the updated information with your department or relevant accounts office.
Do not assume, however, that every transfer or posting automatically cancels E-Slip registration. I could not verify such a general rule in the current FABS public guidance.
The safest approach is to check the employee record with the relevant office and use FABS support if the salary-slip email problem remains unresolved.
Can You Register Again for PIFRA Salary Slip?
Do not repeatedly submit new registrations simply because one month’s salary slip did not arrive.
The current FABS public site confirms that Online Salary Slip/E-Slip is active, but it does not publish a current step-by-step instruction stating that every missing salary slip should be fixed by registering again.
It also does not currently publish a public Resend Salary Slip button or a detailed self-service email-change procedure on the main FABS information page.
If the official salary-slip application tells you that your details are already registered, or if you need to change an old email address, use the official help desk rather than trying multiple variations of your personal information.
FABS currently publishes unsubscribe@pifra.gov.pk specifically under its Salary Slip Related Issues help desk, while its Contact section lists fabs@cga.gov.pk for salary-slip issues.
Because the current official page does not explain a complete public unsubscribe/re-register workflow, do not rely on an unofficial sequence unless FABS support confirms what you should do.
How to Contact FABS About a Missing Salary Slip
If you have checked the email account and still cannot resolve the problem, use the official FABS salary-slip support details.
Salary Slip Help Number
051-9107248
Salary Slip Email
Salary Slip Help Desk Email
FABS Office
FABS Directorate
Second Floor, AGPR Building
G-8/4, Islamabad, Pakistan
These details are currently published on the official FABS website.
The FABS page does not currently publish specific support hours alongside these contacts, so this guide does not claim a fixed calling schedule.
What Information Should You Keep Ready Before Contacting Support?
Before contacting FABS, keep enough information available to explain the problem clearly.
Useful information may include:
- your full name as recorded in your service record
- personnel/employee number
- registered email address
- department
- the month for which the salary slip is missing
- a brief description of the problem
FABS support may ask for additional information needed to identify the correct payroll record.
Only provide sensitive information through an appropriate official channel when it is genuinely required.
Do Not Post This Information Publicly
Never put the following in a public comment:
- full CNIC
- employee/personnel number
- password
- email password
- OTP
- complete salary slip
- bank account information
- payroll credentials
pifra.pakword.com does not need any of these details to explain how the salary-slip service works.
How to Download or Save Your Salary Slip
When your salary slip reaches your registered email, keep a personal copy.
Depending on your email app or browser, you can normally:
- Open the salary-slip email.
- Open the attached salary document.
- Choose Download, Save or Print.
- Store the file in a secure folder.
- Rename it clearly, for example:
Salary-Slip-August-2026.pdf
Keeping your own copies can help when you need an older slip later for a bank, tax matter, departmental record or personal reference.
Read our complete PIFRA Salary Slip Download guide for detailed instructions.
Need to Register for Salary Slips?
If you have never registered for electronic salary slips, a troubleshooting page is not the right starting point.
Use our PIFRA Salary Slip Registration 2026 guide instead.
The current FABS website lists Online Salary Slip as an active service and describes E-Slip as salary-slip delivery through email.
Always begin from an official government salary-slip route before entering employee information.
PIFRA or FABS: Which Name Should You Look For?
Many government employees still search for PIFRA salary slip because PIFRA is the older and familiar name.
The current government website, however, is branded FABS, Financial Accounting & Budgeting System.
FABS currently operates payroll services for federal and provincial government employees and lists Online Salary Slip among its services.
So a current search for a “PIFRA salary slip not received” is usually a question about the FABS E-Slip service.
Read our PIFRA vs FABS guide if you want a clearer explanation of the change.
Frequently Asked Questions
Why have I not received my PIFRA salary slip?
There is no single publicly documented reason for every missing E-Slip. First check the registered email account, Spam/Junk folders and whether your salary-slip registration is correct. If the issue continues, contact the official FABS salary-slip help desk.
Does FABS send salary slips by email?
Yes. The current FABS website describes E-Slip as a service through which government employees receive salary slips via email.
What is the official phone number for a missing salary slip?
FABS currently lists 051-9107248 for salary-slip issues.
What is the official PIFRA/FABS salary-slip email?
The FABS Contact section lists fabs@cga.gov.pk for salary-slip issues. Its Salary Slip Help Desk section also publishes unsubscribe@pifra.gov.pk for salary-slip-related issues.
Can I ask FABS to resend an old salary slip?
The current public FABS page does not provide a documented self-service Resend Salary Slip procedure. If you need a missing or older E-Slip and cannot locate the original email, contact FABS salary-slip support for the appropriate current procedure.
Should I register again if my salary slip does not arrive?
Not automatically. First check the registered email account and confirm your existing registration. If your email or employee details need correction, contact the official support service rather than creating repeated registrations without knowing the cause.
Does receiving salary in my bank account mean the E-Slip must already have arrived?
Not necessarily. Salary payment and email delivery are separate processes. FABS confirms E-Slip delivery through email but does not publicly guarantee one fixed monthly delivery date for every employee.
Privacy and Safety Notice
pifra.pakword.com is an independent information website.
We do not operate the FABS salary-slip system.
Do not submit your:
CNIC
Personnel number
Password
OTP
Bank details
Complete salary slip
in public comments or through an unknown website claiming it can recover your salary slip.
When account-specific help is required, use the current official FABS channels.
Sources and Verification
Last verified: September 17, 2026
This guide was checked against current official information from:
- Financial Accounting & Budgeting System, Controller General of Accounts
- Controller General of Accounts
- Current FABS Online Salary Slip/E-Slip information
The current FABS site confirms that E-Slip provides government salary slips by email and publishes salary-slip support at 051-9107248. It lists fabs@cga.gov.pk under Contact and unsubscribe@pifra.gov.pk under the Salary Slip Help Desk.
The current public FABS page does not clearly document a universal resend procedure, fixed monthly E-Slip delivery date or complete public email-change workflow. This guide therefore does not present unofficial instructions as confirmed government procedure.
